Territory Manager – Job Description
At mOm, we take a distinctive approach, combining the energy of a growing organisation with a global reach and a commitment to turning ambitious goals into reality.
If you possess the drive, ambition, and character to contribute to our journey, we look forward to the opportunity to meet you.
Role:
Territory Manager
Purpose of the role:
The Territory Manager’s (TM) primary responsibility is to drive sales of mOm incubators and accessories within their designated area to NHS hospitals and other relevant healthcare institutions. The TM will act as the key interface between their customers and the company’s departments, ensuring sales of our products are installed in a timely manner, hospital staff correctly trained, feedback is collected and distributed, and clients are well supported in the use of our products ensuring the delivery of high-quality neonatal care.
Start Date:
ASAP
Location:
The TM will be responsible for: South/South-West/West-Midlands but this will be finalised based on geographical location and is subject to change.
The TM should be located within commutable distance of central London and our office in Stevenage.
Duties of role:
Achieve or exceed unit and revenue sales targets
Promote awareness of mOm products in alignment with agreed messaging and communication strategy
Work with key decision makers and stakeholders to ensure the correct & safe adoption of our products to deliver excellent neonatal care
Develop and maintain relationships with key customers in each territory, whilst facilitating ongoing product training and support
Demonstrate and promote our products to various & relevant audiences
Provide timely and accurate sales budgets and forecasts as required
Serve as the company’s interface in matters related to client needs
Support refinement and development of new products by feeding back customer needs
Support refinement and development of sales collateral
Maintain and keep up to date customer records and provide regular reporting as required
Follow up on leads with the aim to qualify and establish viable prospects
Represent mOm at various and relevant events and conferences
Act in accordance with all regulatory and quality requirements
Process quotes and invoices, and ensure delivery of our products and services
Maintain confidentiality and integrity when working
Other related tasks as required.
Essential Personality Characteristics and Traits:
Passionate – able to convey enthusiasm and gain buy-in/followship from others
Strong work ethic – driven to repeatedly and reliable perform at a high level
Bias to action - a self-starter who can manage their own objectives, time and workload
Ownership - willing to take responsibility and drive activities
Calm under pressure - copes well with unexpected change, and can problem-solve effectively, making sound judgments quickly in dynamic, high-stakes environments
Versatile – equally adept at working effectively, both independently and as part of a multi-disciplinary team
Collaborates effectively and actively shares own knowledge
Empathetic and supportive – able to understand the perspectives of internal and external customers, building trust and credibility. Can change tact and direction smoothly on (sometimes subtle) audible & physical cues
Respectful of other views, opinions and contributions.
Honest and professional – can maintain confidentiality and integrity when working
Eager to continually learn and improve
Focused and tenacious – persistent in overcoming barriers and maintaining momentum in long sales cycles.
Organised – able to manage territory, pipeline, and administrative requirements efficiently.
Resilient and determined – Tenacious enough to keep working toward achieving a goal
Essential Skills:
Communicating – confident, articulate, clear, engaging, and persuasive in both verbal and written formats to technical and non-technical audiences.
Listening – attentive and responsive to customer needs, internal and external.
Organised - systematic and structured in planning, reporting, and executing sales activities.
Team player – collaborates effectively with colleagues, clinical staff, and cross-functional partners.
Presenting – confident in delivering impactful product demonstrations and clinical presentations.
Writing – professional in proposals, correspondence, and reporting.
Numeracy – comfortable with pricing, forecasting, data analysis, and tendering.
Selling and negotiating – proven ability to identify sales opportunities, influence purchasing decisions, and close opportunities.
Training – skilled in educating healthcare professionals on device use and clinical applications.
Entrepreneurial – able to analyse, take ownership, and find workable solutions for problems.
Driving – possess a clean UK drivers’ licence
Desirable experience:
Demonstrable record of business development in capital or/and medical device sales
Previous experience of working in a start-up medical device business
Experience of working in/engaging with relevant departments and levels within the NHS at Hospital, Trust, and Networks levels
o i.e. Clinical, Procurement, Quality Improvement, Medical Engineering
Worked in the NHS in Maternity / Neonatal care
Qualifications:
Medical or life science qualification
Clean driving licence.
A little bit about mOm
mOm is a multi-award-winning start-up that holds onto strong values of community, pioneering spirit and a patient-centric approach. By constantly questioning conventional wisdom, the team are working on introducing a range of products in healthcare, the first of which is the lightweight & portable mOm Essential Incubator. We aim to achieve this while ensuring a focus on continual quality improvement and customer satisfaction.
Our mission is to give every child the best start in life through smarter healthcare technology. This role offers the opportunity to make your mark as a key member of the mOm team. If you value high standards, an open working environment and taking the lead on your own projects within an energetic environment, join mOm!
If you feel you have the relevant experience and want to do something that will have a profound and positive impact on the world, please send your CV and a covering letter to: enquiries@momincubators.com
A competitive salary and remuneration package will be offered.
Recruitment agencies & third parties:
Please note - we do not accept unsolicited CVs or candidate introductions from agencies or recruiters. Any submission of CVs, names and/or details of any candidates will be considered the property of mOm Incubators Ltd, and no fees will be payable for any candidate referred in this manner.